MODULE 10
OVERALL EXPERIENCE
* All questions in Module 10:-
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1. Write down your over all experience on the following variable:
* Store operation
* Merchandising
* Bill section
* Store display
* Customer grievance handling
* Bagging
2. Share your experience regarding attempts to handle a fussy customer and help him/her in purchase decision. Quote few specific incidences.
3. Write down the highest bill size that was fetched for the Store during your observation.
4. Write down your bad experience with the customer(s) that you would always remember and how did you tackle that situation?
5. Share your achievement in terms of converting a window shopper into buyer.
6. Impact of experience on your behavior, personality etc.
7. Write down your overall experience.
1. Write down your over all experience on the following variable:
ANSWER:-
* Store operation
- Mine store operations has all the activities that keep the store functioning well.
* Merchandising
- Mine store merchandisers are well of activity to promote the sales of goods especially by presentationss in retail outlets.
* Bill section
- Mine store bill section always deal with the customer end, and billing an individual customer.
* Store display
- Mine store display was very unique and perfect for attracting the customer.
* Customer grievance handling
- Customer grievance handling are also well good.
* Bagging
- Also known as the bootstrap afgrapation, is the ensemble clearning method that is commonly used to reduce variance within the noisy data set.
ANSWER:-
The experience regarding attempts to handle a fussy customer and help him/her in purchase decision are some effective points behind us:-
1) Reviews matter for deciding on products and companies.
2) People gather buying recommendations from mixed sources.
3) People don't often know why they like something.
4) The crowd leads the way to buyer prefrences.
5) Simplicity always wins for decision making.
6) Some positive experiences.
7) For retail store even flooring influenes purchase decision.
8) The fury is out of an social media influence on buying decisions.
9) When it comes to buying, we make emotional decisions and rational justifications.
10) The subconcious drives purchase decisions.
3. Write down the highest bill size that was fetched for the Store during your observation.
ANSWER:-
Mine life while on my training I have highest shopping bill by the customer of 25,000 of shopping of clothes.
This was the very huge amount of shopping by a customer of a day on my life.
ANSWER:-
1) Increase in cluram rate.
2) Affect brand loyalty.
3) Higher customer service costs.
4) Fail to offer real time support.
5) Fail to resolve in the first touch point.
6) Inefficient customer support team.
7) Lack of customer service etiquette.
8) Not measuring your customer service.
5. Share your achievement in terms of converting a window shopper into buyer.
ANSWER:-
No Achievement.
6. Impact of experience on your behavior, personality etc.
ANSWER:-
Experience on behavior and personality that people go through in life, they develop certain deep-seated beliefs, needs, and ways of thinking. In order to fillfill their needs, they develop certain personality traits.
7. Write down your overall experience.
ANSWER:-
My overall experience was very good enough, all the staff member of the store help in out any type of situation like when interacting the customer in way to attract them.
They have me now in a position that I can open my any business with free mind. I learn lot of by the store Reliance Trends. They supplier with some expenses and help me count to learn. Thanking you all of the team. ( RELIANCE TREND'S)
