MODULE 6
HUMAN RESOURCE MANAGEMENT
* All questions in Module 6:-
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1. Share your experience/ observation regarding the management of human resources in the Organization/Store on the points mentioned below:About the hierarchy of the personnel (organizational structure).
2. Recruitment policies and process.
3. Job description of sales person and other staff.
4. Measures taken for employees training and development.
5. About retrenchment and retention of employees.
6. Write your suggestions for the improvement of the Human Resource Management in terms of training, motivation, employee performance and employee retention of the Store.
ANSWER:-
It is the framework of auhority relations among individual and groups in an organization.
Various types of organizations structure are there viz. Line, Line and Staff,
Functional, Divisional and Matrix. The place of HP department in the total organizational set up depends on whether a unit is large or small.
2. Recruitment policies and process.
ANSWER:-
Some policies and process are:-
1) Employment contract
2) Employee wages
3) Code of conduct
4) Leave policy
5) Employee provident fund
6) Gratuity policy
7) Paternity and maternity leave policy
8) Sexual harassment workplace policy
3. Job description of sales person and other staff.
ANSWER:-
Sales reps serve as the point of contract between a business and its prospects of clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.
4. Measures taken for employees training and development.
ANSWER:-
1) Benchmark against the competition
2) Servey your employees
3) Align training with managements operating goals
4) Run it like a business
5) Leave it into your company's culture
6) Keep innovating
7) Measure results
5. About retrenchment and retention of employees.
ANSWER:-
Retrenchment is the termination of an employee by an employer for reason other than a punishment moted out by disciplinary action.
Employees terminated in such a manner are financially compensated by the employer. This kind of compensation is known as retrenchment competition.
ANSWER:-
1) Improve organizational communication
2) Develop an effective training program
3) Provide more regular feedback to employees.
4) Build a company cultural version
5) Use available technology
6) Take advantage of data.
